Insights
Notes from the engine room.
Practical writing on making AI and software earn their keep in South African businesses: what to measure, what to check, and what to avoid.
AI delivery
23 September 2026 · 6 min
Put the accuracy number in the contract
AI demos prove little. Write a measured accuracy threshold into the contract, tested on your own staff’s questions and tied to payment before go-live.
Compliance
23 September 2026 · 6 minPOPIA and AI tools: what to check before your team pastes data into a chatbot
A practical POPIA guide for SMEs using AI chat tools: operator contracts, security safeguards, training on your data, cross-border transfers and leaks.